Legal provider identification:
Dr. Andrea Beste
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr.
Owner and responsible for the content of these pages:
Dr. Andrea Beste
VAT ID: DE 221959425
The information on www.gesunde-erde.net is regularly checked and updated by us. Nevertheless, information may have changed in the meantime. We cannot accept any liability or guarantee for the topicality, correctness and completeness of the information provided. We assume no responsibility for the content of websites that can be reached via links on our site.
1. conclusion of contract
The contract of sale is concluded when you as the customer place an order and the goods are delivered. Your contractual partner is
Dr. Andrea Beste
2. order process
You can choose from the offer as you like by clicking on “add to shopping cart”. The goods will be placed in the shopping basket, where you can change the number of items or remove the item. Clicking on “continue shopping” will take you back to the item selection.
If you click on “order”, you will be asked to log in, if you are not already registered. As a customer you can log in with your user name and password. As a new customer, please enter your customer data in the fields provided. If everything is filled in correctly, please click on “create new”. On the following page you can check your details again and change them if necessary. If you need to make changes to your personal, billing or delivery address, click on the appropriate button. For changes to the goods, please click on “back to shopping cart”. In addition, you can select the desired shipping method. Please check your details and the order. If everything is correct, please click on “order”.
The purchase contract is concluded by your order and our delivery of the goods.
3. payment, delivery and fulfilment
You can determine the details regarding payment, delivery and fulfilment by choosing the shipping method and payment method. We will dispatch the goods within seven working days.
4. right of return
You can return the goods received without giving any reason within two weeks by returning the goods. The period begins at the earliest with receipt of the goods and this instruction. Only in the case of goods that cannot be sent by parcel post (e.g. bulky goods) can you also declare the return by a request for return in text form, e.g. by letter, fax or e-mail. To meet the deadline, it is sufficient to send the goods or the return request in good time. You shall bear the direct costs of returning goods that can be sent by parcel post and the direct costs of returning goods that cannot be sent by parcel post. The return shipment or the request for return must be sent to:
Dr. Andrea Beste
Consequences of return
In the event of an effective return, the services received by both parties must be returned and any benefits derived (e.g. advantages of use) must be surrendered. In the event of deterioration of the goods, compensation may be demanded. This does not apply if the deterioration of the goods is exclusively due to their inspection – as would have been possible for you in a shop, for example. You can avoid the obligation to pay compensation by not using the goods as an owner and by refraining from doing anything that could reduce their value.
5. reservation of proprietary rights
The goods remain our property until full and final payment has been received.
6. customer service/complaints
Please contact the above address if you have any questions about our products or if you have any complaints.
7. warranty and guarantee conditions
The statutory warranty rights apply.
8. accessibility of the contract provision
You will receive all contract contents with the confirmation of your order as well as with the order itself. Furthermore, you have the possibility to print out the page with your order and the customer information.
9. liability for contents
As a service provider, we are responsible for our own content on these pages in accordance with the general laws pursuant to § 7 para. 1 TMG. However, according to §§ 8 to 10 TMG, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.
Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of any such infringements, we will remove the relevant content immediately.
10. liability for links
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking.
However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. If we become aware of any infringements, we will remove such links immediately.
The contents and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use.
Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.